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CORE VALUES

  • Hospitality:

    • We care for each other

    • We care for our Guests

    • We care for our community

    • We care for our vendors

    • We care for our investors

  • People: Talented, committed, passionate, diverse people who are constantly learning and growing and contributing to the success of our company.

  • Performance: Delivering outstanding performance to our Team Members, our Guests and the Owners.

  • Innovation: Constantly developing and implementing ideas to increase our business and to grow our company.

  • Commitment: “A Whatever it Takes Attitude” and “A Commitment to Excellence”

  • Compassion: We will "Seek First to Understand" in all situations.

  • Accountability: We do what we say we will do, we take responsibility for our actions, we admit to our mistakes and we learn from them.


CORE BELIEFS:

  • Treat every Guest as if they are a Guest in our homes. Make each Guest believe we are “On Their Side” in every interaction.

  • Quality is paramount in everything we do

  • Trust, respect and integrity in all of our relationships. Have a genuine care and concern for the well-being of others.

  • Continuous improvement, innovation, and always embracing change

  • Teamwork and open, honest communication

  • Creating a fun, safe, rewarding and productive work environment for our Team Members

  • Each Manager and Team Member is responsible for contributing to our company’s success

  • Building strong family ties within our company and each restaurant’s communities

  • Always err on the side of generosity: We will get more back by first giving more.

  • The answer is “Yes”, what’s the question?

  • Please and Thank you go a long way

 

MISSION:

Uccello’s Hospitality Group is passionately dedicated to providing an outstanding experience to every Team Member and every Guest in every one of our restaurants. We will be the employer of choice in our industry and the favorite destination for Fast Casual and Family dining.

VISION: 

We will achieve this by:

  • Quality Team Member Experience 
    Ultimate Goal: Employer of Choice in our industry

  • Exceptional Guest Experience
    Ultimate Goal: 100% Execution of Fundamentals

  • Top Line Sales
    Ultimate Goal: Guest Loyalty

  • Financial Perspective
    Ultimate Goal: Profitability and Growth

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